Refund policy

Thank you for shopping at Furfixs. We appreciate your business and want to ensure your satisfaction.

Eligibility: Refunds are applicable only in cases where the product is defective, damaged, or not as described on our website.
Procedure: To initiate a refund, contact us within 5 days of receiving the product at info@furfixs.in with your order number and supporting evidence (images/videos).
Approval: Refunds are subject to approval by our quality control team.
Amount: The refund amount equals the purchase price. Shipping and handling charges are non-refundable.
Method: Refunds are processed to the original payment method and may take 9-15 business days to reflect in your account.
Cancellation: Orders can be canceled within 24 hours of purchase.

🤔 Got Questions?

Is Cash on Delivery (COD) available? +

Yes! We provide 100% Free Cash on Delivery all over India. You only pay when the package is delivered to your doorstep.

How long will delivery take? +

Orders are usually dispatched within 24 hours. Delivery takes around 3 to 7 working days depending on your location in India.

Will this glove fit all hand sizes? +

Yes, the glove features a flexible, breathable mesh design with an adjustable velcro strap at the wrist, making it a perfect fit for all hand sizes.

Is it safe for sensitive skin or young pets? +

Absolutely. The grooming tips are made of soft, high-quality silicone. It mimics the touch of your hand for a soft and relaxing massage without hurting your pet's skin.

How do I clean the collected hair from the glove? +

As you pet your dog or cat, the loose fur sticks to the silicone tips. When you're done, the hair peels off in one neat layer. You can also rinse it with water and let it air dry.